Did you know that when you install a well-made central AC system, you can expect it to last 12 to 17 years? However, to get the maximum life out of your HVAC system, you need to maintain it. This is why you need the best HVAC services in Baton Rouge. A professional will routinely service your system, helping you gain the most out of it and replacing it when you need to install a new system.
But what should you look for with HVAC maintenance and installation in Baton Rouge? This helpful guide discusses what you can expect in the most reputable company, so be sure to keep reading for information every consumer needs to know.
Check Online Reviews
It’s reported that 93% of consumers feel online reviews impact what they purchase. Reputable businesses are cognisant of online reviews and strive for positive ones.
Although the occasional negative review happens, the way a company responds to it speaks to its level of customer service. Did they address the complaint? Did they offer up a solution?
Always look for a variety of online reviews, from Google to Yelp and across social media. Check and see if the company you want to hire for heating installation and replacement in Baton Rouge has a testimonials page on their website. If not, ask for references who will vouch for their services, and be sure to contact these references.
When looking for HVAC maintenance in Baton Rouge, it’s important to find out if a company offers emergency services if your unit breaks in the middle of the night, on a weekend, or on a holiday. If they do offer emergency services, what’s the fee? Is there an after-hours phone number you need to call?
You should also discuss their timeline for completing the work. If you need routine air duct cleaning in Baton Rouge, ask how far out they’re booked or if they can service your unit in a timely manner. It’s important to work with a company that has open availability if you need work done on your HVAC system.
Licensed and Insured
Always hire reputable companies that are licensed and insured. You should also hire professionals who have plenty of HVAC installation experience.
Inquire about their credentials and ask to see proof of their license and insurance. It may be listed on their website, or you may be able to find it on the Better Business Bureau’s website. However, a reputable company should have no issue sharing this information with you.
Honest and Upfront Pricing
When considering your options for HVAC services, look for a company that has upfront, honest pricing. A simple Google search usually helps you navigate the average cost per job, and if you feel the company you’re interested in working with has higher than normal pricing, shop around your options.
Look for a company that’s open and honest about pricing and that doesn’t have any hidden fees you’ll find out about later on in a service agreement.
Work Within Your Timeframe
Aside from offering emergency HVAC services, you need to hire HVAC services in Baton Rouge that work within your timeframe. Maybe you’re closing on a new home and need your HVAC system redone before moving in.
Be transparent about when you need the work completed, and find air conditioning services in Baton Rouge that can accommodate your unspecific needs.
Exceptional Customer Service
Always look for air conditioning installation and replacement in Baton Rouge that provides exceptional customer service. Are you able to quickly contact a representative if you have questions or need assistance? Is someone willing and able to answer all your questions about air conditioning and heating services in Baton Rouge?
You should look for an HVAC company that will follow up after completing the work and will send you appointment reminders leading up to your service call. Look for a company that’s cooperative and understanding of your needs, as well as friendly.
Home Inspection and Evaluation
When hiring HVAC services in Baton Rouge, look for a company that evaluates your home, determining the best system for your needs. They’ll discuss with you the best model and size unit that works for your home, comparing the pros and cons of each unit. The best HVAC services in Baton Rouge will also compare prices so you know what each unit costs.
Be sure to ask questions throughout this process so you fully understand the scope of work they’ll complete. The better informed you are, the easier it’ll be for you to decide on a unit.
It’s important to work with HVAC services in Baton Rouge that offer guarantees for any work or services they provide. For example, ask what warranties they provide, either on the unit, work, or both.
You should also ask if they’ll handle repairs at a reduced rate. Once you know the type of warranties or guarantees an HVAC company has available, you can make the best decision for prospective purchases.
HVAC Services in Baton Rouge
When searching for HVAC services in Baton Rouge, look for a company that’s reputable, is fully licensed and insured, and offers a guarantee or warranty. Always check online reviews and don’t hesitate to ask for a list of references before working with an HVAC installer.
Regardless of what type of HVAC services you need, Duct Serv can help. We offer air duct cleaning, duct sanitation, duct cleaning, AC installation and repair, heating installation and repair, and more. Contact us today!